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Counseling Services

To initiate counseling services, please log in to the Student Health Portal (using your Roberts email and password) to complete an intake form for counseling, informed consent, and the CCAPS-62 questionnaire. Once completed, those forms are reviewed by a member of our counseling team, and a counselor will reach out to you to schedule an appointment

If you are in need of urgent or after-hours mental health support:

  • Call or text 9-8-8
  • Call the Strong Mobile Crisis Team (if you are in Monroe County): (585) 529-3721
  • Visit the Behavioral Health Access & Crisis Center (Walk-In) at 65 Genesee Street, Entrance at 11 Chili Avenue, Rochester, NY 14611
    (585) 368-3950
    See the website for hours
  • Visit TimelyCare to schedule a Talk Now on-demand virtual counseling appointment.

Health Services

To make an appointment for health services with one of our nurse practitioners, please call 585-594-6360 or contact WellnessCenter@orkexpo.net to schedule an appointment." You may also visit TimelyCare to schedule a virtual health appointment.

If you need same-day services or emergency care, please see the list of local urgent cares and hospitals below:

Cornerstone Urgent Care and Walk-in Clinic
2968 Chili Ave, Rochester, NY 14624
(585) 207-0088
cornerstoneuc.com

UR Medicine Urgent Care – Spencerport
42 Nichols St, Spencerport, NY 14559
(585) 349-7094
rochester.edu

Strong Memorial Hospital
601 Elmwood Ave.
Rochester, NY 14642

Rochester Regional Hospital
Unity Hospital – Rochester Regional Health
1555 Long Pond Rd. Rochester, NY 14626

Rochester General Hospital – Rochester Regional Health
1425 Portland Ave, Rochester, NY 14621

If you are experiencing a health emergency, please call 911.